Supplies Left
- Thermometer (temperature)
- Hydrometer (humidity)
- Food
- Bioactive kit
- Microorganisms
Petco Cork Flat Story
All of the local pet supplies stores near me did not have any cork flats- only cork rounds. I need the cork flats for a specific project coming up soon so I decided I'd have to order them. I ordered two large flats from Petco Online. I paid extra for two day shipping so they'd be here within a few days. The next day when I tried to track them online, I saw that one was going to arrive until the original day and the other would arrive a few days later (even though I had ordered them at the same time).
To figure out why, I decided I'd call Petco. Well the number they have posted on their website doesn't work. So after jumping through some more hoops, I managed to reach Petco HQ. After being on the phone for twenty minutes, I explained my situation to a representative. Apparently, one warehouse ran out of the cork flats and it had to be shipped in from a different location. The representative was extremely nice and refunded me half of my shipping cost since one item was arriving late.
Overall it was a tedious experience but I was very happy with the representative that helped me!
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